Terms and Conditions & Privacy Policy

Terms and Conditions

1. Introduction

These Terms and Conditions govern your use of the Celestor website and the purchase of products from our online store. By using this website, you accept these terms in full. If you disagree with any part of these terms, please do not use our website.

2. Eligibility

You must be at least 18 years of age to use this website and make purchases. By using our website, you confirm that you meet this age requirement and have the legal capacity to enter into binding contracts.

3. Products and Services

We strive to display our products as accurately as possible. However, we do not guarantee that product descriptions, images, colors, or other content on our website are completely accurate, current, or error-free. Product availability is subject to change without notice.

• All products are subject to availability
• We reserve the right to limit quantities purchased per person or order
• Product images are for illustration purposes and may differ slightly from the actual product

4. Pricing and Information Accuracy

All prices displayed on our website are in Indian Rupees (INR) and are inclusive of applicable taxes unless otherwise stated. We reserve the right to change prices at any time without prior notice.

While we make every effort to ensure accuracy, errors may occur in product descriptions, pricing, or availability. If we discover an error, we reserve the right to cancel or refuse any orders placed for products listed at an incorrect price.

5. User Responsibilities

When using our website, you agree to:

• Provide accurate and complete information during registration and checkout
• Use the website only for lawful purposes
• Not engage in any activity that could harm, disable, or impair the website
• Not attempt to gain unauthorized access to any part of the website
• Maintain the confidentiality of your account credentials

6. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, product descriptions, and software, is the property of Celestor and is protected by Indian and international copyright laws.

You may not reproduce, distribute, modify, or create derivative works from any content on our website without our express written permission.

7. Limitation of Liability

To the fullest extent permitted by law, Celestor shall not be liable for any indirect, incidental, special, or consequential damages arising from:

• Your use or inability to use our website or products
• Any errors or omissions in website content
• Unauthorized access to your personal information
• Any interruption or cessation of our services

Our total liability for any claim arising from your use of our website or products shall not exceed the amount you paid for the product in question.

8. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts located in India.

Privacy Policy

At Celestor, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or make a purchase.

1. Information We Collect

We collect the following types of information:

Personal Information:

• Name, email address, and phone number
• Billing and shipping addresses
• Payment information (processed securely through payment gateways)
• Order history and purchase details

Automatically Collected Information:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on our website
• Referring website or source

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill your orders
• To communicate with you about your orders, account, and customer service inquiries
• To send promotional emails and updates (you can opt out at any time)
• To improve our website, products, and services
• To prevent fraud and ensure website security
• To comply with legal obligations

3. Data Protection and Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes:

• Secure Socket Layer (SSL) encryption for data transmission
• Secure storage of customer data
• Regular security audits and updates
• Restricted access to personal information by authorized personnel only

However, please note that no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us:

• Remember your preferences and settings
• Understand how you use our website
• Provide personalized content and recommendations
• Analyze website traffic and performance

You can control cookie settings through your browser preferences. However, disabling cookies may affect your ability to use certain features of our website.

5. Third-Party Sharing

We do not sell or rent your personal information to third parties. However, we may share your information with trusted service providers who assist us in operating our business, including:

• Payment Gateways: To process your payments securely
• Shipping Partners: To deliver your orders
• Email Service Providers: To send order confirmations and promotional emails
• Analytics Providers: To understand website usage and improve our services

These third parties are contractually obligated to protect your information and use it only for the purposes we specify.

6. Your Rights

You have the following rights regarding your personal information:

• Access: You can request a copy of the personal information we hold about you
• Correction: You can update or correct inaccurate information
• Deletion: You can request deletion of your personal information (subject to legal requirements)
• Opt-Out: You can unsubscribe from marketing emails at any time
• Data Portability: You can request your data in a portable format

To exercise any of these rights, please contact us using the information provided below.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When your information is no longer needed, we will securely delete or anonymize it.

8. Children's Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.